Privacy Policy

Privacy Policy

Confidentiality

Because we are a medical facility we strictly follow HIPPA guidelines and maintain your privacy and confidentiality, accordingly. We are sensitive to the fact that our patients prefer their cosmetic treatments to remain anonymous and adhere to that policy. In doing so, we make it a policy to only call you on a confidential phone line or communicate via email, in a very tasteful manner.

Appointments

To schedule an appointment or purchase products please call our spa at (760) 436-8400. In order to accomodate your busy lifestyle we offer Saturday & evening appointments, upon request.

Cancellations

A 24-hour notice is kindly requested when canceling or rescheduling your appointment. Because our time is reserved just for you, 50% of scheduled treatment cost will be charged for failure to provide proper notice. Please call our spa @ (760) 436-8400, in the event you need to cancel/reschedule. Thank you for you courteous attention to this requirement.

Late Arrivals

Arriving late for a service may require the spa to shorten the length of the treatment; so as not to inconvenience other guests. Full charges will still apply. We do our best to provide superior medical care during your scheduled appointment & believe in allowing ample time for each treatment. We also have the philosophy that your time is as valuable as ours, thus we do not book patients too close together. If you are more than 15 minutes late, for your scheduled appointment, we may have to reschedule you with a nominal fee. This will ensure we do not impact our patient schedule.

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